Our Services

HOME WATCH SERVICES PROVIDED

24h

24/7 Emergency Services

1. Thorough Home Inspections

A core component of Home Watch is inspecting your property on a regular basis. These checks cover all aspects of your home, both inside and out.

  • Roof Check: We inspect the roof for visible damage, missing shingles, cracks, leaks, or debris accumulation.
  • Landscape and Lawn Inspection: Checking for signs of overgrowth, damage from pests, or issues like overwatering, leaks and tree issues.
  • Windows and Doors: Ensuring all windows, doors, and gates are secured and free from any visible damage, such as cracks, broken seals, or signs of tampering.
  • Driveways, Patios, and Walkways: Inspecting for cracks, loose tiles, or other hazards that could indicate underlying issues or storm damage.
  • Plumbing Checks: We inspect all visible plumbing, checking for leaks under sinks, around toilets, or at water lines. This includes testing water pressure, inspecting water heaters, and monitoring for unusual sounds.
  • Electrical Systems: Ensuring circuit breakers are in working order, outlets are functional, and the overall electrical system is secure. We also check smoke detectors and CO2 detectors to ensure safety.
  • HVAC Systems: Testing the air conditioning and heating systems to make sure they are working efficiently. In New England, it’s crucial to maintain these systems, especially the heat during the cold weather months.
  • Pests and Rodents: Identifying any potential pest problems like termites, ants, rodents, or other wildlife that could invade your home during your absence.

2. Home Security and Surveillance

Keeping your home secure while you’re not there is crucial. In New England, where homes may be vacant for months, it’s important to maintain an active presence that deters burglars or vandals.

  • Locks and Doors: We ensure all doors and windows are securely locked and sealed. We also check that sliding glass doors are functioning properly, as they are often a target for break-ins.
  • Security Systems Check: If you have a security system, we test alarms, sensors, and cameras. We also check motion sensors and ensure cameras are pointed at critical areas (entrances, driveways, patios) and are fully operational.
  • Lighting: We check the lighting around your property, ensuring it’s working and that lights are on timers or smart systems to give the appearance of someone being home. This includes outdoor floodlights, porch lights, and interior lights.
  • Unusual Activity Watch: Our team is vigilant about spotting signs of forced entry, trespassing, or even the presence of strangers around your home. Any suspicious activity is reported immediately.

3. Maintenance and Preventive Care

New England’s extreme weather conditions—from hurricanes and torrential rains to extreme cold—can cause significant wear and tear on your home. Preventing major repairs is a key benefit of Home Watch.

  • Window Shutters and Hurricane Protection: We can install or check hurricane shutters, hurricane panels, and other storm protection devices. We also help secure outdoor furniture and debris, which can turn into projectiles during storms.
  • Roof and Gutter Inspections: Before hurricane season, we inspect your roof for wear and tear and ensure your gutters are clear to prevent water damage.
  • Flood Prevention: During the rainy season, we monitor the drainage systems around your home to prevent flooding. We inspect sump pumps (if applicable), check water levels around the foundation, and ensure proper water flow away from the home.
  • In New England, temperatures can drop severely in a short period of time. Maintaining the proper temperature of your home is necessary to prevent pipes from freezing. We check the thermostat to ensure the temperature is within the guidelines outlined in your homeowner’s insurance policy, we perform a visual inspection of the furnace/boiler and note the level fuel oil in the tank, if applicable.
  • Your air conditioning not only provides for comfort but also can help to prevent mold growth. We check the filters, inspect the system for signs of wear, and ensure humidity levels are controlled to avoid mold or mildew buildup.
  • We monitor your irrigation systems, ensuring they are functioning correctly and aren’t wasting water. The hot summers of New England require frequent irrigation, and malfunctioning systems can lead to dry patches or over-watering.
  • We also take care of plant watering, trimming, and fertilizing to ensure your landscape is well-maintained, preventing your home from looking abandoned.
  • We test appliances like refrigerators, dishwashers, ovens, and washing machines to ensure they’re in working order and there are no leaks. This can prevent problems like mold growth in refrigerators due to improper sealing, or appliance failure that might lead to water damage.

4. Mail, Package, and Delivery Management

One of the easiest ways to make your property look abandoned is by having mail pile up or packages left outside. We ensure your home doesn’t appear vacant by managing your deliveries.

  • Mail Collection: We pick up your mail, newspapers, and flyers, and will forward any important documents to you.
  • Package Handling: We ensure packages are brought inside promptly to prevent them from being stolen and to avoid drawing attention.
  • Forwarding Services: If you need important mail or packages forwarded to you, we can assist with that too.

5. Emergency Response & Vendor Coordination

When emergencies arise, you want someone who can act fast. Our team is uniquely trained to respond quickly to a range of potential issues, including:

  • Plumbing Emergencies: Burst pipes, leaks, or clogged drains can cause significant damage. We will immediately notify you and handle the coordination of necessary repairs.
  • Electrical Failures: Power surges, outages, or electrical malfunctions are more common in Florida due to storms. We ensure your electrical systems are secure and can quickly bring in professionals if needed.
  • Fire and Smoke Hazards: We inspect smoke detectors and fire extinguishers to ensure your home is protected. In case of fire hazards, we immediately take action by alerting emergency services and working with local professionals.
  • General Repairs: If we identify a problem that requires immediate attention, we will arrange for a trusted local vendor to handle repairs on your behalf.

6. Personalized Home Watch Reports

Our service goes beyond checking your home—we keep you informed with detailed, customized reports after each visit. These reports include:

  • Inspection Details: What was checked, what was found, and any recommendations.
  • Photos: We include photos of your property to give you a visual of what was inspected.
  • Issues Found: Any potential problems or maintenance needs, with suggestions on how to address them.
  • Problem Resolution Suggestions: Our team has the resources necessary to deal with all types of issues and we will provide what we deem is the best solution possible to you to protect your property.

You’ll receive these reports via email or through our mobile app, so you’re always in the loop about the state of your home.

Our Unique 53-Point Service Includes The Following:

PRE-ARRIVAL

  1. Inspect exterior screens for damage
  2. Inspect exterior wall paint/stain
  3. Inspect for insect and rodent infestations/droppings or other animal intrusions
  4. Inspect gutters are clear debris
  5. Inspect outdoor showers and spigots for leaks
  6. Inspect roofing is clear of debris and tree limbs
  7. Inspect windows, door frames, and siding for wood rot and damage
  8. Test exterior fans
  9. Test exterior lighting

LANDSCAPE

  1. Check landscape lighting for damage
  2. Confirm that fountain and water features are properly cleaned and maintained
  3. Confirm that pool/spa areas are properly cleaned and maintained
  4. Inspect lawn for brown/dead spots
  5. Inspect pruning of bushes/trees
  6. Retrieve mail and forward first class

INTERIOR

  1. AC Air filters: check and/or change and inventory (monthly)
  2. Breaker box: inspect for tripped breakers, water intrusion
  3. Confirm alarm is set and operating properly
  4. Confirm all exterior doors are locked and secured
  5. Confirm all windows are closed and locked and secured
  6. Confirm thermostats operating correctly and set to requested temperatures
  7. Inspect ceilings and walls for moisture and water intrusion
  8. Inspect floors at doors for moisture, water intrusion and wood rot
  9. Inspect for insect and rodent infestations/droppings or other animal intrusions
  10. Inspect windows, skylights and frames for moisture, water intrusion and wood rot
  11. Test all lighting
  12. Test ceiling fans
  13. Test doorbells
  14. Test telephones, if applicable.

KITCHEN

  1. Confirm icemaker is not leaking and is functioning properly
  2. Confirm refrigerator and freezer are operating properly
  3. Dispose of perishables, if applicable
  4. Leave cabinet doors in open position during cold weather months
  5. Test faucets and inspect P-trap to ensure there are no leaks
  6. Test garbage disposal/check leaks

BATHROOMS

  1. Confirm that exhaust fan is operating properly
  2. Flush toilet and inspect under supply line
  3. Inspect condition of grout/caulk in shower and bath tubs
  4. Leave cabinet doors in open position during cold weather months
  5. Leave toilet seat in up position
  6. Run water in showers/tubs
  7. Test faucets and inspect P-trap to ensure there are no leaks

OTHER

  1. Confirm that garage doors are operating properly
  2. Inspect air handler pan for water, if applicable
  3. Inspect for evidence of water intrusion, standing water, or excessive moisture
  4. Inspect roof sheathing for water stains
  5. Inspect water heater for rust at bottom
  6. Inspect water heater pan for water
  7. Inspect furnace/boiler to ensure there are no leaks, if applicable
  8. Inspect mini-splits
  9. During cold weather months ensure water main is shut off to the home
  10. Ensure blinds are functioning and fully closed upon departure from property
  11. Ensure timer is properly set for lighting, if applicable

Pre-Arrival | Departure Service

PRE-ARRIVAL

  1. Change AC air filters
  2. Close all cabinet doors
  3. Confirm arrival cleaning is completed
  4. Confirm clocks are set properly
  5. Confirm door alarm is set
  6. Confirm doors are locked
  7. Confirm icemaker is on
  8. Confirm interior/exterior lighting is on for night arrivals
  9. Confirm that all Interior/exterior lighting is operating properly
  10. Confirm water heater is on and check breakers
  11. Confirm water is on, if winterized,
  12. Open drapes for day arrivals
  13. Put out porch/deck furniture
  14. Retrieve mail
  15. Set thermostats to approved temperature

DEPARTURE

  1. Close blinds/drapes
  2. Confirm door alarm is set
  3. Confirm doors and windows are locked
  4. Confirm doors are locked
  5. Confirm icemaker is empty and off
  6. Confirm lights are off
  7. Confirm thermostat is set to approved temperature
  8. Confirm water heater breaker is off
  9. Dispose of perishables
  10. Put out trash
  11. Schedule departure cleaning

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